Service Centre


During our services, we check:

  • Chassis and running gear

    This includes the tow hitch, corner steady operation, tyre checks (including the spare wheel), brake adjustment, underneath the caravan and the jockey wheel, hand brake operation, motor mover (if applicable).

  • Electrical systems

    All internal lights and external lights are assessed to see if there are any faults. Sockets are tested using a loop check, which sends a signal down to verify that it is wired correctly. Also included in the checks are fridge operation, consumer unit, TV socket, electric hob, the microwave oven, the battery and anything else that requires electricity. A Residual Current Device (RCD) check involves making sure the RCD trips within a set time. In addition, the Miniature Circuit Breakers (MCBs) and fuses are checked to ensure they are correct for the appliances in the vehicle.

  • Gas systems

    A manometer checks for leaks in the gas supply system. All gas appliances, such as the oven, fridge, heating system and water heater, are turned on in order to check that they are working properly. All vents will be checked to see if they are clear. Then all appliances are turned off at the gas isolator taps. The Flame Failure Device (FFD) should then cut in, meaning that the check has passed. The CO (carbon monoxide) Room Test requires all gas appliances to be turned on. At the same time, a Flue Gas Analyser runs for a minimum of 15 minutes with all doors and windows closed.

  • Water systems

    All taps are individually checked for leaks and the waste water outlet is observed for blockages. The toilet is inspected to ensure that the valve seal is well lubricated and the battery-operated flush is working.

  • General body and interior

    All doors, windows and blinds are assessed for smooth operation. General observations are made of the entire bodywork and this includes a visual inspection of the roof. A damp check is carried out around the inside of the caravan. If the reading on the damp meter is between 0-15%, then there are no concerns. However, if the reading is between 15-20%, then it will require further investigation and a re-check within a three-month period. If the reading is more than 20% then immediate attention is required because this highlights an area of water ingress. We will give you a Damp Report at the same time the service is carried out.

  • Ventilation

    The roof lights are opened and closed to ensure that they operate properly, and all fixed vents checked for obstructions.

  • Fire & safety

    The smoke alarm and carbon monoxide detector are tested and checked to make sure their replace date hasn’t passed. If you carry a fire extinguisher, the expiry date will be checked and if you carry a fire blanket, then the housing unit is checked to ensure that it is secure.

With all the modern appliances found in caravans, it is more important than ever to have a regular service to ensure everything is in good working order and that your tourer is safe to use on the road, as well as being habitable for you and your guests. You’ll be safe in the knowledge that your caravan servicing has been carried out by a competent technician.